Help Center

Bigscreen Debug Logs

If you are having problems or bugs with Bigscreen, please email us two debug log files (called output_log.txt and output_log2.txt). This will let us narrow down the issue and help you. Email these logfiles to [email protected].

Bigscreen installed on Steam

C:\Program Files (x86)\Steam\steamapps\common\BigScreen\BigScreen_Data\output_log.txt

Bigscreen installed on Oculus Home

C:\Program Files (x86)\Oculus\Software\Software\bigscreen-bigscreen\Bigscreen\Bigscreen_Data\output_log.txt

Note: Each time you open Bigscreen, the debug logs (output_log.txt and output_log2.txt) gets overwritten. If the app crashes or you experience an issue, copy/send us the debug log first before reopening the app.

Need more help?

If you’re still stuck, or the advice above doesn't help, we’d love to talk. Jump into our Discord, join our Reddit or create a thread on Steam and we’ll help you on your way. You can also email us at [email protected]